Terms & Conditions
Please read the below carefully. In the unlikely case of any dispute, all Disputes subject to Gangtok Jurisdiction. However be assured to have a hassle free stay with us!
CANCELLATION / NO SHOW POLICY (For All Bookings)
If cancelled 15 days prior the check in date no retention charged
If cancelled 14 - 07 days prior the check in date 25% of the total amount will be charged
If cancelled 06 - 03 days prior the check in date 50% of the total amount will be charged
If cancelled/No show 01 day prior the check in date or No Show on Early checkout 100% of the total amount will be charged
No Exceptions shall be made to the above cancellation policy under any circumstances.
Child under the age of 05 years will be complimentary.
Child above the age of 06 years and within 10 years without extra mattress will be marked as Child With No Bed (CNB) and charged accordingly.
Child above the age of 11 years will marked as extra person and charges accordingly whether extra bed opt or not.
To confirm your booking please deposit at least 50% of the Total amount at the time of booking and balance 50% before Check-In. Hotel reserves the right to deny check-in if the payment is not confirmed as per the above policy.
Please bring to the attention of the reception any damages or missing items noticed during check-in. Any breakages or loss of hotel linen, furniture, electronics or any other items shall be suitably charged during checkout inspection.
Bank : State Bank Of India
Branch : Gangtok Branch
A/C Name : HOTEL DEW POND
A/C No : 37523226942
IFSC CODE : SBIN0000232